Shipping Policy

Shipping & Delivery Timelines

To keep you fully informed, we’ve broken down our typical order fulfillment process into two key phases, measured in business days (excluding weekends and public holidays):

STEP 1 Order Processing

Once we receive your order, our team requires 1–3 business days to prepare it for dispatch. This includes verifying your details, quality-checking the item, and securely packaging it for transit.
STEP 2 Transit & Delivery

After processing is complete, your package will be handed over to our logistics partner for delivery. The typical transit time to most destinations is 14–21 business days.

Please note that these timelines are estimates only. Unforeseen circumstances such as customs procedures, weather conditions, or public holidays may cause minor delays. We always aim to deliver your order as quickly as possible, and will notify you promptly if there are any significant changes to your delivery schedule.